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FAQs & Tips

Troubleshooting

  • How do I reset my password?
  • What if I do not have internet or cell phone service during my dosing window?
  • What to do if the QR Code doesn't scan (Video)
  • Accessing multiple centers with a single login (Video for clinicians)
  • What happens if my counselor suspends me from Sonara?
  • What if my QR code does not scan?
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