Troubleshooting
- Accessing multiple centers with a single login (Video for clinicians)
- What happens if my counselor suspends me from Sonara?
- What if my QR code is not scanning?
- How do I reset my password?
- Do I need to sign into Sonara every time I take my dose?
- What if I lose service or internet in the middle of my dose?
- What if I do not have internet or cell phone service during my dosing window?
- What happens if I do not record my videos?
- What if I miss my dosing window?
- What to do if the QR Code isn't scanning (Video)