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Sonara
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Troubleshooting

Articles in this section

How do I reset my password?
What if I do not have internet or cell phone service during my dosing window?
What to do if the QR Code doesn't scan (Video)
What happens if my counselor suspends me from Sonara?
What if my QR code does not scan?
Do I need to sign into Sonara every time I take my dose?
What if I lose service or internet in the middle of my dose?
What happens if I do not record my videos?
What if I miss my dosing window?

What to do if the QR Code doesn't scan (Video)

Justin Geller

December 10, 2024 20:20
Updated

What if my QR code is not scanning?

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